Faculty and Staff Resources

Zoom is Emory's audio and video conferencing service available for students, faculty and staff.  Zoom includes audio bridge lines for up to 100 connections, screen sharing, meeting recording, polling, breakout rooms and chat features.

Listservs are automated electronic mailing lists, managed by a central program. Listservs are commonly used by discussion groups or for having a single email address for a department or program not connected to an individual. Common listservs used at Oxford:

• oxford-faculty-announce@emory.edu
• oxford-staff-announce@emory.edu
• oxford-stu-announce@emory.edu
• oxford-emerti@emory.edu
• oxford-community@emory.edu
• oxford-incomingstudents@emory.edu
• oxford-returningstudents@emory.edu

Contact OCIT to create a listserv or create an Office365 group. 

Microsoft Office: While employed at Emory University, you may download up to 5 copies the entire Microsoft Office suite (including Word, Excel, PowerPoint, OneNote and Access). To install email.emory.edu > My Accounts > My Account > Install Office

Other Software: Statistical packages, Mathematica, and more are available for download.

Departmental Accounts

A Departmental Email account is an Exchange account that does not belong to a person, but rather provides a department, division, school, unit, or workgroup with shared access to Email and Calendar. It can later be configured to include shared access to voicemail and fax.  

Departmental Exchange Email Accounts do not have passwords and are not meant to be logged into. Instead, the owners of the shared account are granted permission to access the shared account from their personal exchange accounts using local clients (such as Outlook) and OWA. 

To enable someone to access a Departmental Exchange Email Account using OWA, OCIT must open a ServiceNow ticket request access for the individual.  The access level can be one of two levels: full access or send as access.  Once access is granted the shared inbox can be set up following these instructions. 

Group Accounts

An Office 365 Group is an integration of several services to make them work together. This provides more collaboration capabilities and can even help outside of Emory. Group accounts consist of these shared services; Exchange Distribution List for members, mailbox archive, calendar, OneNote Notebook, Planner (KanBan board task tracking), OneDrive for Business storage with unlimited storage but starts at 1TB allocated, Team SharePoint site, Power BI. 

OCIT can request group accounts for those who are interested.  We will assist and train individuals or groups on how to use groups if requested. 

Team Accounts

Microsoft Teams sits on top of an Office 365 Group, and there is no way to separate a Team from an Office 365 Group.  Microsoft Teams is a way to communicate and collaborate within groups or departments.  It adds Instant Messaging, Audio, Video, and integration capabilities to help a group's workflow.  Teams is most comparable to a competitive product, Slack. 

OCIT can request group accounts for those who are interested.  We will assist and train individuals or groups on how to use groups if requested. 

All computers, printers, peripherals, regardless of funding source must be purchased by OCIT using the Emory procurement process. 

Oxford College Information Technology (OCIT) will determine the specific make and model of computers to allow for diversity in brands and operating systems with enough similarities for support of such equipment.  OCIT will recommend the most appropriate laptop based on the assigned responsibilities.  IPads or tablets will be purchased using departmental funds and will go through OCIT for evaluation and purchase. 

Computers will be purchased 100% by college budget and replaced every four or five years based on the type of system and a thorough evaluation of computer functionality by OCIT.  OCIT will contact you when your computer is due for replacement. 

Oxford College Information Technology offers a small number of laptops and iPads that may be borrowed by faculty or staff on a first come, first serve basis. They are available for presentations and conferences and may be used for up to one week.

Request a loaner laptop and iPad from OCIT:

1. Fill out an AskIT form
2. Requests need to be submitted at least 7 days in advance to give time to prepare and make computer ready for pickup.
3. The laptop or iPad will need to be picked up and returned back to OCIT by the requestor by the date.
4. The requestor will be contacted with the availability and time to pick up the laptop or iPad from OCIT

Laptop and iPad Loan Program Policies:

• The equipment is on loan for a period of one week. When the loan has ended, all equipment and accessories shall be returned to OCIT in good working order.
• Any software or programs installed on the computer, by the user, will be deleted when the computer is returned.
• Any documents saved on the laptop or iPad, by the user, will be deleted when the computer is returned.
• Operating System and Anti-virus programs will be kept updated with the most recent patches. 
• The equipment shall be maintained in good working order and is the responsibility of the named person checking out the computer. In the event of loss or damage, an appropriate charge will be assessed to allow replacement of the equipment.
• All Emory University IT Policies must be adhered to. These policies can be found on the Emory University IT site. 

Email Phishing Tips

Phishing is a fraudulent attempt to steal your personal information like passwords or credit card numbers. Be cautious any time an email asks you to open an attachment or click on a link, even if that message appears to be from someone you know. The following tips can be used to identify phishing attempts and help protect yourself:

• Always check the sender's address to see if it's from an emory.edu or emoryheathcare.org address. Phishers may forge the sender's address to make it look as though it came from Emory, even when it didn't. If you're asked to reveal any personal information via email, you should not respond.
• Check the link before clicking it by pointing to (do not click on) the link in the message to see the website address.
• You should never enter your ID and password if requested in an email, unless you initiated the request.
• No one at Emory, including IT, should ask you for your password through email or over the phone.  If you receive an email asking for your password, delete it.

Protecting Your Computer

Computers can be attacked by viruses, Spyware, spam and hackers. A computer virus is a small program that spreads from one computer to another and it may corrupt or delete data from a computer and eventually take over the computer. An email virus travels as an attachment and sometimes does not even require a double-click. The virus can launch as the infected message is viewed in the preview pane!

Spyware is software hidden in a computer that gathers personal information and transfers to an outside source. Some indications that Spyware is on a computer:

• Computer slows down or "hangs"
• Home page changes
• The number of "pop-up" ads increases
• Pop-up ads appear when not surfing the Internet

If your computer gets hacked or infected by a virus:

• Immediately unplug network connection and disconnect from the wireless network. Then scan your entire computer with fully updated antivirus software.
• If your computer is no longer able to connect to the campus network, it might have been automatically removed from the system when the network detected a threat originating from your computer.
• Contact OCIT to have your computer cleaned and put back on line.

Cloud Storage

All faculty and staff receive 5 TB of cloud server space, on OneDrive, to upload and save documents, pictures, videos and programs. Files stored in OneDrive can be shared for collaboration.