Student Resources
Your unique network identification (NetID) and associated secure password is required to access technology resources at Oxford College including registering for classes. The NetID is also referred to as your OPUS ID. For example the NetID is required to access Emory's primary student information system - OPUS, send/receive official Emory email, download university licensed software, and many other technical services.
You should have received your NetID and password during the admissions process. If you do not know your NetID and/or password, please visit the Oxford College Student Technology Support in Humanities Hall between 12:00 PM and 5:00 PM business days with photographic identification or call the HelpDesk at 404-727-7777 after hours.
Minimum Computer & Internet Recommendations
Operating System: Windows 10 or macOS 10.14 or later
CPU: Dual Core 2GHz
RAM: minimum 4GB, recommended 8GB
Storage: 128GB
Additional needs: microphone, speakers/headphones, webcam (to participate online with Canvas and Zoom)
Internet: reliable access with download/upload speeds of at least 800kbps (test your speed here)
Additional Considerations:
If enrolled in a class/program requiring
- A Quad Core or faster CPU for better data processing
- Additional RAM for loading larger data sets in programs like MS Excel, Stata, and R/R-Studio
Purchasing options:
Emory Computer Store
Dell Emory Students
To change or synchronize your password across all Emory systems (e.g. Office 365, OPUS, Software Express, Canvas, etc.), follow the step-by-step instructions.
It is important to select a secure password. You are required to change your password yearly. Your password helps in protecting your valuable identity information, grades, email correspondence, online course work and more. To select a secure password, follow these guidelines:
- contains at least 8 characters
- uses a mix of uppercase and lowercase letters, numbers, and special characters
- is not based on any personal information that is easy to find, sensitive, or well-known, such as birthdays, netids, social security numbers, family or friend information, etc.
- is not any word found in a dictionary
- may be created using the first letter from each word of a memorable phrase such as - MhswSVHS! (Remembered by... "My high school was Seneca Valley High School!)
Two-Factor Authentication (DUO)
Duo is required whenever you log in to a Duo-enabled Emory service from an off-campus location (e.g., off the Emory network or Emory WiFi Network). Examples include Office365, OPUS, 25Live.
Duo (instructions) is a two-factor authentication system that Emory uses with multiple services to increase security. After you log in with your NetID and password, Duo confirms your identity by any of the following methods you choose:
- Sending a push notification to the Duo Mobile app on your smartphone that you acknowledge to confirm your identity
- Entering a passcode that you requested via the Duo Authentication prompt, or that you generated on your Duo Mobile app, or displayed on a hardware token
- Responding to a phone call that was sent to your mobile phone or landline
Virtual Private Network (VPN)
Virtual Private Network (VPN) is a computer network that creates secured access to the Emory University’s internal network. VPN enables Internet traffic to travel securely over a public network by encrypting all the traffic from one network to another.
Remote access from off campus are available to Emory users through authentication with an Emory Network ID (NetID) and password. As a standard all Oxford employees need to use VPN to connect to Emory’s Network. VPN access is through a web browser or a standalone client.
EmoryUnplugged
The Oxford College wireless network, is a secure data network found in the residential halls that provides wireless connectivity called EmoryUnplugged. Once on campus, to connect to EmoryUnplugged, follow these instructions.
If you are unable to connect your computer to EmoryUnplugged please bring the computer to Student Technology Support in the Library for assistance.
Computer Registration in Residence Halls
Connecting to EmoryUnplugged in a residence hall is a two-step process:
- Installing anti-virus software if your computer doesn’t have one and
- Installing software called Clearpass which is available for download when you arrive on campus by browsing to a web site, you’ll be prompted to download Clearpass.
Emory requires an anti-virus to be installed and active on your computer to connect to the network. Please see the follow page for a list of some options - Anti-virus and Malware protection options
Procedure:
- Connect to EmoryUnplugged
- In a browser, attempt to navigate to a web site (ex. google.com, facebook.com). You will be redirected to the registration page.
- Choose the link to download the agent that corresponds with your Operating System.
- Once downloaded, run the installer.
- If prompted for permission, click Allow or type in the admin name and password of the computer.
- After installation you will notice a new icon in the task bar or menu bar area. If you see a green icon, your computer passed and should be able to access the internet. If your icon is red, you computer has not met one of the following requirements:
- Anti-virus or Operating System is incorrect.
- Your computer is out of date. Run system updates.
- Your OS firewall is turned off.
- If there is no change in the computer status after verifying both A and B, restart your computer. If there continues to be an issue after the restart, Student Technology Support can assist.
EmoryGuest for Gaming, Smart TV or Streaming Devices
Students can self-register their devices via the Wireless Guest Device Registration link provided on my.emory.net.
Registering devices on EmoryGuest is intended for devices that do not support WPA2 Enterprise authentication. All devices on the EmoryGuest network will not be able to communicate directly with other wireless devices (such as devices that ‘cast’ to other devices or wireless printers). Internal Emory resources are only available to devices connected to EmoryUnplugged.
Procedure:
- You will need your MAC address to register your device. You can search the manual or web search for instruction on how to obtain the MAC address (ex. 00:1A:2B:33:CC:4D).
- Log into my.emory.net and click the link for "Wireless Guest Device Registration".
Eduroam
Eduroam is a secure, world-wide roaming internet access service developed for the international research and education community. It allows students, faculty, and staff to securely access the internet while visiting any of the 2000 education institutions in 54 countries that are participating in Eduroam.
- View a map of participating institutions in the US or in the world.
- View Instructions for configuring Eduroam on your devices.
Student Technology Support (STS) is a free service for Oxford students that provides technical support for various issues on student owned devices. STS is located in the Oxford Library near the printers on the first floor.
Location
STS is located in the Oxford Library Commons area near the printers.
Hours of Operations
Our normal hours of operation are Monday - Friday, 10AM - 6:00PM.
A computer must:
- turn on
- start-up with Windows or MacOS
- have a functioning wireless hardware
If these requirements are not met, STS technician may be unable to connect your computer to the college network. If you require assistance with any of these issues, it is recommended to return your computer to the vendor or commercial computer repair shop.
The Student Technology Support staff and student employees will:
- Install the most recent anti-spyware utilities and antivirus software supported by Oxford
- Scan for and clean your computer of viruses.
- Uninstall any programs that may cause security risks
- Configure the computer to connect to the wireless network in the residential halls
- Remove any peer-peer network applications
- Assist with installation of software
The Student Technology Support staff and student employees are unable to:
- Repair hard drives
- Recover lost files
- Reinstall operating systems without the original disks
- Solve hardware issues
- Install or update device drivers
- Fix broken software
In these situations, we recommend that you contact a computer vendor or a local PC repair shop to handle these issues.
Microsoft Office: While a student at Emory University, you may download up to 5 copies the entire Microsoft Office suite (including Word, Excel, PowerPoint, OneNote and Access). To install email.emory.edu > My Account > Install Office
Other Software: EaglePrint installers, EndNote, AntiVirus software, and more are available for download.
EaglePrint is Emory's new campus wide student printing service. Students can print from their own computers or a college workstations at any EaglePrint locations.
Faxing is available at a few multi-function devices at Woodruff Main Library, Rollins School of Public Health, School of Nursing, and Oxford campus library.
Eagleprint installers can be downloaded from Emory's Software Express.
Good to know
- Only Eagle Dollars are accepted as payment.
- Double-sided printing (duplex) is enabled by default, in support of Emory's sustainability initiatives. You can print single-sided by changing the print settings when submitting your print job.
- Printers contain 'Letter' size paper (8.5"x11") only. You may send jobs with a different paper size, but you will need to provide your own paper using the manual feed tray on the printer.
- Print jobs are held in the queue for 2 hours. Send a job now; print it later.
- To report printing issues, visit any local service desk for immediate assistance or email eagleprint@emory.edu
If you have any problems contact Student Technology Support.
Email Phishing Tips
Phishing is a fraudulent attempt to steal your personal information like passwords or credit card numbers. Be cautious any time an email asks you to open an attachment or click on a link, even if that message appears to be from someone you know. The following tips can be used to identify phishing attempts and help protect yourself:
- Always check the sender's address to see if it's from an emory.edu or emoryheathcare.org address. Phishers may forge the sender's address to make it look as though it came from Emory, even when it didn't. If you're asked to reveal any personal information via email, you should not respond.
- Check the link before clicking it by pointing to (do not click on) the link in the message to see the website address.
- You should never enter your ID and password if requested in an email, unless you initiated the request.
- No one at Emory, including IT, should ask you for your password through email or over the phone. If you receive an email asking for your password, delete it.
Protecting Your Computer
Computers can be attacked by viruses, Spyware, spam and hackers. A computer virus is a small program that spreads from one computer to another and it may corrupt or delete data from a computer and eventually take over the computer. An email virus travels as an attachment and sometimes does not even require a double-click. The virus can launch as the infected message is viewed in the preview pane!
Spyware is software hidden in a computer that gathers personal information and transfers to an outside source. Some indications that Spyware is on a computer:
- Computer slows down or "hangs"
- Home page changes
- The number of "pop-up" ads increases
- Pop-up ads appear when not surfing the Internet
Antivirus software is required to be installed and active on your computer to connect to the network. Please see the list of anti-virus and malware options.
If your computer gets hacked or infected by a virus:
- Immediately unplug network connection and disconnect from the wireless network. Then scan your entire computer with fully updated antivirus software.
- If your computer is no longer able to connect to the campus network, it might have been automatically removed from the system when the network detected a threat originating from your computer.